Consumer intelligence for every team, every source, every decision.

Your tenant is a fully isolated, walled-garden instance built on least-privilege access. Data never reaches other customers, or even teammates who haven’t been granted access. Merciv also runs a strict zero-training policy: nothing you upload trains our models or any third party’s. Because the data stays traceable and never leaves that boundary, you can work with licensed syndicated reports at scale, which you can’t do by uploading them to a general AI tool and staying within your terms.

Yes. Merciv is SOC 2 Type II certified, with AES-256 encryption at rest and TLS for everything in transit. Full documentation, security controls, and a 31-question security questionnaire covering access control, vulnerability management, business continuity, and incident response are available at trust.merciv.io, and we’re happy to share them for your review process.

Yes. Single sign-on via SAML and OAuth, plus SCIM provisioning. MFA is required for privileged access regardless of SSO status, and is available for customer-facing access on request. SSO is optional at launch, so you can start with individual logins and add it when it’s worth the IT cycle.

Most teams are up and running within two weeks of signing, with no IT involvement needed for the initial rollout. Setup is two sessions: a roughly one-hour library setup to get your files loaded and searchable, and a 90-minute training walkthrough tailored to your team’s priorities. Seats and modules can be added at any point afterward, billed pro-rata for the rest of your contract term; IT only comes in later if you want SSO or automated syncs from internal systems.