Portfolio-wide visibility
See brand, line, and SKU performance in one view, without stitching exports from multiple systems.
Enterprise
Consumer intelligence for every team, every source, every decision.
Merciv gives every enterprise team one governed intelligence layer — connecting social, syndicated research, and internal data so everyone who touches the consumer works from the same source of truth.
Product Hub
Monitor every SKU like it has its own analyst
Merciv organizes your portfolio into a live product graph, then tracks sentiment, quality signals, and competitive movement across channels.
Cross-Channel Sentiment
Combine retail reviews and social discussion to pinpoint what is changing, and where it is changing first.
Precision at scale
Detect patterns by feature, flavor, size, or formulation before they show up in your topline metrics.
Your team isn’t short on data. They’re short on the ability to use it.
Merciv replaces the manual synthesis — weeks of pulling, cross-referencing, and formatting across platforms — with a continuous system that works across every team.
Unified intelligence for every team
Insights, brand, innovation, and category — one governed layer instead of conflicting exports.
All your data, finally in context
Syndicated reports, social signals, and internal research queried together, with citations on every finding.
Force multiplying workflows
Recurring questions become automations that arrive cited and ready to brief leadership.
One intelligence layer across every source, every team, every decision.
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Research
Query social, reviews, syndicated research, internal reports, and the open web, with citations and confidence scoring built in.
Analyze
Run sentiment analysis, trend detection, and competitive comparisons in plain language, without SQL or Python.
Track
Always-on monitoring across your brands, competitors, and categories. Merciv surfaces sentiment shifts, competitive moves, and emerging trends.
Deliver
Generate board-ready PowerPoint, Word, and Excel outputs with citations, visualizations, and recommendations intact.
Enterprise-grade security by default
Learn moreZero training
Your data never trains a model, ours or anyone else’s.
Isolated and encrypted
Each customer runs in a walled-off tenant, with AES-256 at rest and TLS in transit.
Least-privilege access
People see only what their role and team require.
SSO and SCIM
Provisioning and offboarding run through your existing identity stack.
SOC 2 Type II
Independently audited for security, availability, and confidentiality.
24-hour breach notice
Notice within 24 hours of a confirmed incident, per our response plan.
Frequently asked questions
Three ways, all running through the same understanding-and-correlation process as anything you upload: direct API connections to internal systems like Looker, Snowflake, Databricks, and SAP; a library of 1,300+ connectors that let agents query structured data without a custom API, from leading syndicated research providers down to a review store on a Shopify brand, usually two clicks to connect; and direct upload, where Merciv acts as its own repository. No waiting on IT to build and maintain a pipeline.
Your tenant is a fully isolated, walled-garden instance built on least-privilege access. Data never reaches other customers, or even teammates who haven’t been granted access. Merciv also runs a strict zero-training policy: nothing you upload trains our models or any third party’s. Because the data stays traceable and never leaves that boundary, you can work with licensed syndicated reports at scale, which you can’t do by uploading them to a general AI tool and staying within your terms.
Yes. Merciv is SOC 2 Type II certified, with AES-256 encryption at rest and TLS for everything in transit. Full documentation, security controls, and a 31-question security questionnaire covering access control, vulnerability management, business continuity, and incident response are available at trust.merciv.io, and we’re happy to share them for your review process.
Yes. Single sign-on via SAML and OAuth, plus SCIM provisioning. MFA is required for privileged access regardless of SSO status, and is available for customer-facing access on request. SSO is optional at launch, so you can start with individual logins and add it when it’s worth the IT cycle.
Most teams are up and running within two weeks of signing, with no IT involvement needed for the initial rollout. Setup is two sessions: a roughly one-hour library setup to get your files loaded and searchable, and a 90-minute training walkthrough tailored to your team’s priorities. Seats and modules can be added at any point afterward, billed pro-rata for the rest of your contract term; IT only comes in later if you want SSO or automated syncs from internal systems.