Merciv is the consumer intelligence platform for enterprise brands. It connects your internal knowledge with external consumer signals, syndicated research, and product context in one living, cited source of truth — and hands back answers, decks, reports, and briefs with sources attached. Not a chatbot. Not a social feed.

How is this different from social listening tools like Brandwatch or Sprinklr?

Listening tools treat social as the whole picture. Merciv treats it as one input among internal research, syndicated reports, reviews, and the open web — and gives you cited briefs and decks you can take to leadership, not a dashboard of mentions.

How is it different from using ChatGPT or Claude for research?

General AI helps with tasks. Merciv becomes your source of truth. It connects to your syndicated feeds and internal library, cites sources by paragraph, enforces permissions, and never trains on your data. When it lacks evidence, it says so.

Decision-ready outputs in the formats your team already uses — PowerPoint, Word, Excel, and shareable in-platform reports — each one traceable to its source so findings hold up under scrutiny.

Is our data used to train AI models?

No. Merciv runs a strict zero-training policy. Your tenant is fully isolated — no commingling between customers, and no third-party model training on anything you upload.

Agentic consumer intelligence

Everything you know, plus everything you want to

Merciv connects your company’s internal data, syndicated research, and the entire open web to deliver defensible insights that drive real impact.

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Unified. Use internal knowledge, syndicated data, and live consumer signals in one system.
Auditable. Every answer carries its sources, its confidence, and a trail you can follow.
Secure. Permission-aware and tenant-isolated, with a zero-training guarantee on your data.
Proactive. Monitor your products, competitors, and category, and stay ahead of the curve.

Brands have more data than ever. Understanding it has never been harder.

Your consumer intelligence is scattered across syndicated reports, social, reviews, and internal decks. None of it was built to connect. The picture exists, but no one can see all of it at once.

Product

Get to know Merciv

Explore the product

Deep research
Ask any question across any source.
Product hub
SKU monitoring across your portfolio.
Trackers & stories
Proactive briefings on what matters.
Personas
Test concepts and ads before you spend.
Workflows
Turn research into automations.
Deliverables
Any format, auto-generated.
Knowledge hub
All your team’s data, made useful.
Playbooks
Structure how a research run works.

“The value in being able to align that consumer sentiment market data with our own internal data in such a smooth way — that’s a huge time save.”

Senior Analytics Engineer · Major global outdoor brand

Research

Ask any question across every source

Ask in plain language — across your own data, syndicated research, and the open web. Every finding arrives with its source and a confidence score.

Search hundreds of sources in a single query
Social signal analysis across Reddit, TikTok, X, Instagram, and YouTube
Google Trends analysis with forecasting and historical context
Internal search across PDFs, presentations, reports, and datasets

Analyze

Find the pattern no single source shows

The analysis that used to take an analyst weeks of source-stitching — sentiment, trends, competitive comparisons, white-space gaps — runs across every connected source at once.

Multi-source synthesis across connected data sources
Competitive benchmarking with automated comparisons
Sentiment analysis across millions of consumer signals
White space and innovation opportunity detection

Track

Intelligence that arrives before you ask for it

Monitor your portfolio, competitors, categories, and consumers continuously, so your team can act on shifts before it’s too late.

Sentiment tracking on a daily, weekly, or monthly cadence
Competitive alerts on launches, positioning changes, and emerging threats
Micro-trend detection before signals reach mainstream reporting
Prioritized alerts with context, implications, and recommended actions

Deliver

Share deliverables that hold up

Every output is traceable from source data to the recommendation, with built-in citations, reasoning, and context, so your team can make decisions with confidence.

Executive presentations structured for C-suite review
Research reports and briefs formatted for distribution
Data exports and live dashboards for further analysis
Outputs include citations, visualizations, and recommendations

Research that matches the pace of the market

The gap between question and answer shrinks from months to minutes — so your team runs more and never presents from stale data.

Intelligence your existing tools can’t surface

Merciv connects internal systems, syndicated research, and live signals at once — surfacing patterns invisible when those sources sit apart.

Auditable insights that hold up to scrutiny

Every answer arrives with source attribution, confidence scoring, and a full audit trail. “How do you know?” is answered before anyone asks.

Your Data. Your Rules. No exceptions.

Zero training on your data, by policy. Tenant-isolated, SOC 2 Type II, and governed from day one.

Explore enterprise

Governance by default

Access, usage, and outputs remain permission-controlled and auditable.

SOC 2 Type II compliant

Independently audited security controls designed to meet enterprise procurement and compliance requirements.

Zero training policy

Your data is never used to train Merciv models or third-party AI.

From the blog

News and notes

Read the blog

Everything you know, plus everything you want to

Brands have more data than ever. Understanding it has never been harder.

Get to know Merciv

Deep research

Product hub

Trackers & stories

Personas

Workflows

Deliverables

Knowledge hub

Playbooks

Ask any question across every source

Find the pattern no single source shows

Intelligence that arrives before you ask for it

Share deliverables that hold up

Research that matches the pace of the market

Intelligence your existing tools can’t surface

Auditable insights that hold up to scrutiny

Your Data. Your Rules. No exceptions.

Governance by default

SOC 2 Type II compliant

Zero training policy

News and notes

Merciv self-serve is now in open beta

Why Merciv Beats ChatGPT and Claude for Consumer Research

Merciv Emerges from Stealth

Frequently asked questions

Brands have more data than ever. Understanding it has never been harder.

Get to know Merciv

Deep research

Product hub

Trackers & stories

Personas

Workflows

Deliverables

Knowledge hub

Playbooks

Ask any question across every source

Find the pattern no single source shows

Intelligence that arrives before you ask for it

Share deliverables that hold up

Research that matches the pace of the market

Intelligence your existing tools can’t surface

Auditable insights that hold up to scrutiny

Your Data. Your Rules. No exceptions.

Governance by default

SOC 2 Type II compliant

Zero training policy

News and notes

Merciv self-serve is now in open beta

Why Merciv Beats ChatGPT and Claude for Consumer Research

Merciv Emerges from Stealth

Frequently asked questions